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Dell OptiPlex 9020 Black

★★★★★ 4.5 (11)
CPU Intel Core i7-4770
RAM 16 GB
Storage 512 GB
GPU Intel HD Graphics 4600
form factor sff
OS Windows 10 Pro
Dell OptiPlex 9020 Black desktop
52 Overall Score
Also available in:

Snapshot

Pros & Cons

Pros

  • Strong port (76th percentile) 76th
  • Strong reliability (71th percentile) 71th
  • Strong social proof (69th percentile) 69th

Cons

  • Below average gpu (10th percentile)
  • Below average cpu (14th percentile)
  • Below average ram (29th percentile)
  • Below average storage (29th percentile)

What owners think

How owner sentiment changed over time

Exclusive

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

Owner sentiment has cooled since launch
78/100Our AI sentiment readlow confidence · 8 sources · May 2026
1★2★3★4★5★Q4 '17: 5.0★ · 1 reviewQ1 '18: 5.0★ · 1 reviewQ1 '20: 5.0★ · 1 reviewQ3 '20: 5.0★ · 1 reviewQ1 '21: 5.0★ · 2 reviewsQ3 '21: 2.0★ · 1 reviewQ1 '26: 4.2★ · 9 reviews (approx. date)1111219Q4 '17Q1 '18Q1 '20Q3 '20Q1 '21Q3 '21Q1 '26
Avg ratingHappy (4-5★)Unhappy (1-2★)Bar height = number of reviewsEstimated date

Based on 16 dated customer reviews, grouped by calendar quarter. Period analysis is in English.

The proof

Performance

Performance Percentiles

CPU 13.8
GPU 10.2
RAM 28.6
Ports 75.6
Storage 28.9
User Sentiment 52
Reliability 71.2
Social Proof 69.2

Specifications

Full Specifications

Processor

CPU Intel Core i7-4770
Cores 4
Frequency 3.4 GHz
L3 Cache 8 MB

Graphics

GPU Intel HD Graphics 4600
Type integrated

Memory & Storage

RAM 16 GB
RAM Generation DDR3
Storage 512 GB
Storage Type SSD

Build

Form Factor sff

Connectivity

USB Ports 10
DisplayPort 2 Display Ports
Wi-Fi IEEE 802.11n
Bluetooth Yes
Ethernet Gigabit Ethernet

System

OS Windows 10 Pro

vs Competition

Spec Dell OptiPlex 9020 Lenovo Yoga AIO F0J20012US HP EliteDesk 800 G3 Mini Tower Minisforum DeskMini UM880 Plus ACEMAGIC M1 M1 Kamrui H2 Mini Gaming PC H2
CPU Intel Core i7-4770 Intel Core Ultra 7 255H Intel Core i9 11900K AMD Ryzen 7 255 AMD Ryzen 7 6800H Intel Core i5 14450HX
RAM (GB) 16 16 8 32 32 32
Storage (GB) 512 2048 1012 1024 1024 2000
GPU Intel HD Graphics 4600 Intel Arc AMD integrated AMD Radeon 780M Ryzen integrated Intel integrated
Form Factor sff aio mini-tower mini mini mini
Psu W - 170 - 120 - -
OS Windows 10 Pro Windows 11 Home Windows 11 Pro Support Windows Windows 11 Pro Windows 11 Pro
Compare Compare Compare Compare Compare
Product CpuGpuRamPortStorageUser SentimentReliabilitySocial Proof
Dell OptiPlex 9020 13.810.228.675.628.95271.269.2
Lenovo Yoga AIO F0J20012US Compare 68.851.955.765.984071.299
HP EliteDesk 800 G3 Mini Tower Compare 58.995.212.794.246.5071.296
Minisforum DeskMini UM880 Plus Compare 66.351.981.769.655.301294.9
ACEMAGIC M1 M1 Compare 53.750.875.872.755.301296
Kamrui H2 Mini Gaming PC H2 Compare 5631.262.172.786.201296

Price

Value & Pricing

From $153 2 offers across 1 retailers

Price History

$140 $150 $160 $170 $180 $190 May 30Jun 1 $184

Usage Scores

Overall (51.6)Ai Llm (13)Gaming (7.5)Compact (54)Creator (13)Business (57.5)Developer (34.8)Home Office (51.7)Workstation (28.9)

A full written review is coming soon. The specs, scores, prices and charts above are always up to date.

Other Configurations32

Show all 32 configurations

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