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Dell OptiPlex 9020 Black

★★★★★ 4.5 (11)
CPU Intel Core i7-4770
RAM 16 GB
Storage 512 GB
GPU Intel HD Graphics 4600
form factor sff
OS Windows 10 Pro
Dell OptiPlex 9020 Black desktop
52 Overall Score
Also available in:

Snapshot

Pros & Cons

Pros

  • Strong port (76th percentile) 76th
  • Strong reliability (71th percentile) 71th
  • Strong social proof (69th percentile) 69th

Cons

  • Below average gpu (10th percentile)
  • Below average cpu (14th percentile)
  • Below average ram (29th percentile)
  • Below average storage (29th percentile)

What owners think

How owner sentiment changed over time

Exclusive

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

Owner sentiment has cooled since launch
78/100Our AI sentiment readlow confidence · 8 sources · May 2026
1★2★3★4★5★Q4 '17: 5.0★ · 1 reviewQ1 '18: 5.0★ · 1 reviewQ1 '20: 5.0★ · 1 reviewQ3 '20: 5.0★ · 1 reviewQ1 '21: 5.0★ · 2 reviewsQ3 '21: 2.0★ · 1 reviewQ1 '26: 4.2★ · 9 reviews (approx. date)1111219Q4 '17Q1 '18Q1 '20Q3 '20Q1 '21Q3 '21Q1 '26
Avg ratingHappy (4-5★)Unhappy (1-2★)Bar height = number of reviewsEstimated date

Based on 16 dated customer reviews, grouped by calendar quarter. Period analysis is in English.

The proof

Performance

Performance Percentiles

CPU 13.8
GPU 10.2
RAM 28.6
Ports 75.6
Storage 28.9
User Sentiment 52
Reliability 71.2
Social Proof 69.2

Specifications

Full Specifications

Processor

CPU Intel Core i7-4770
Cores 4
Frequency 3.4 GHz
L3 Cache 8 MB

Graphics

GPU Intel HD Graphics 4600
Type integrated

Memory & Storage

RAM 16 GB
RAM Generation DDR3
Storage 512 GB
Storage Type SSD

Build

Form Factor sff

Connectivity

USB Ports 10
DisplayPort 2 Display Ports
Wi-Fi IEEE 802.11n
Bluetooth Yes
Ethernet Gigabit Ethernet

System

OS Windows 10 Pro

vs Competition

Spec Dell OptiPlex 9020 Lenovo Legion Tower 5i 90YA003GUS HP OMEN 35L Apple Mac mini M4 ASUS NUC 14 Pro NUC 14 Pro MSI Codex Z2 CODZ2C8NVL47
CPU Intel Core i7-4770 Intel Core Ultra 7 265F AMD Ryzen 7 8700F Apple M4 Intel Core Ultra 7 AMD Ryzen 7 8700F
RAM (GB) 16 32 32 16 32 32
Storage (GB) 512 1000 4096 256 3072 1024
GPU Intel HD Graphics 4600 NVIDIA GeForce RTX 5060 Ti NVIDIA GeForce RTX 5070 Apple M4 10-core Intel Arc Graphics NVIDIA GeForce RTX 5060
Form Factor sff mid-tower mid-tower mini mini mid-tower
Psu W - 500 850 155 120 650
OS Windows 10 Pro Windows 11 Home Windows 11 Home macOS Sequoia 15.1 Windows 11 Pro Windows 11 Home
Compare Compare Compare Compare Compare
Product CpuGpuRamPortStorageUser SentimentReliabilitySocial Proof
Dell OptiPlex 9020 13.810.228.675.628.95271.269.2
Lenovo Legion Tower 5i 90YA003GUS Compare 86.874.481.794.261.995.571.299.9
HP OMEN 35L Compare 70.68187.395.496.5071.263.9
Apple Mac mini M4 Compare 56.390.428.696.712.895.599.399.9
ASUS NUC 14 Pro NUC 14 Pro Compare 58.651.981.798.396.427.139.385.6
MSI Codex Z2 CODZ2C8NVL47 Compare 70.669.787.386.555.3039.361.4

Price

Value & Pricing

From CA$416 2 offers across 1 retailers

Price History

CA$410 CA$420 CA$430 CA$440 CA$450 May 30Jun 6 CA$442

Usage Scores

Overall (51.6)Ai Llm (13)Gaming (7.5)Compact (54)Creator (13)Business (57.5)Developer (34.8)Home Office (51.7)Workstation (28.9)

A full written review is coming soon. The specs, scores, prices and charts above are always up to date.

Other Configurations32

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