Microsoft Surface Laptop 13.5" 3 Matte Black 2019

★★★★☆ 4.2 (220)

The 2256x1504 IPS touchscreen with a 3:2 aspect ratio provides sharp, spacious workspace in a 1.54kg aluminum chassis. Its clean, elegant design is paired with practical connectivity like USB-A and fast charging that reaches 80% in about one hour. This refurbished model best serves students and mobile professionals who prioritize a premium display and build for document work and web browsing over raw performance.

CPU 1.2 GHz core_i5
RAM 8 GB
Storage 256 GB
Screen 13.5" 2256x1504
GPU AMD Intel HD Graphics 620
OS Windows 10 Home
Weight 1.5 kg
Microsoft Surface Laptop 13.5" 3 Matte Black 2019 laptop
50 Overall Score
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Snapshot

The 30-Second Version

The Surface Laptop 3 is a beautiful, well-built ultraportable with a killer screen, but its ancient dual-core CPU is a real anchor. Real-world battery life often tanks at 2-3 hours, so don't expect all-day power. It's a decent buy if you find it dirt cheap and only need it for light tasks, otherwise look for something with a modern processor.

Pros & Cons

Pros

  • Stunning metal build that still looks and feels premium years later. 93rd
  • The 2256x1504 touchscreen is sharp, bright, and a joy to use. 90th
  • Incredibly light and portable at just over two and a half pounds. 80th
  • Refurbished pricing makes this a lot of laptop for very little cash. 80th

Cons

  • The dual-core i5 is painfully slow, landing in the 1st percentile of all laptops.
  • Battery life is a gamble, with many owners reporting only 2-3 hours of real use.
  • 8GB of soldered RAM can't be upgraded and chokes on heavier multitasking.
  • Port selection is sparse, with no Thunderbolt and a single USB-A port.

What owners think

The Word on the Street

4.2/5 (220 reviews)
👍 Owners consistently rave about the premium metal build, sleek design, and how snappy it feels for everyday office and school tasks.
👎 A recurring frustration is the battery life, with several people reporting it dies after just a couple of hours and some units have charging problems.
🤔 While most agree the refurbished value is great, a few buyers received units with cosmetic flaws like missing rubber feet or sticky residue from old stickers.

How owner sentiment changed over time

Exclusive

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

Owner sentiment has cooled since launch
75/100Our AI sentiment readmedium confidence · 12 sources · Jun 2026
1★2★3★4★5★Q3 '23: 1.0★ · 1 reviewQ4 '23: 5.0★ · 1 reviewQ1 '24: 4.8★ · 5 reviewsQ2 '24: 5.0★ · 2 reviewsQ4 '24: 5.0★ · 1 reviewQ1 '26: 3.5★ · 2 reviews115212Q3 '23Q4 '23Q1 '24Q2 '24Q4 '24Q1 '26
Avg ratingHappy (4-5★)Unhappy (1-2★)Bar height = number of reviews

Based on 12 dated customer reviews, grouped by calendar quarter. Period analysis is in English.

The proof

Performance

Let's be real: that dual-core 10th-gen i5 is a slug. It lands in the 1st percentile in our database, which means it's one of the slowest CPUs you can find in a laptop today. For firing up a browser, editing docs, or watching Netflix, it's fine. The Intel HD 620 graphics are surprisingly decent for integrated silicon, sitting in the 72nd percentile, but don't let that fool you. Gaming is a complete non-starter with an 8/100 score. The 256GB SSD is cramped and falls behind most modern laptops, and 8GB of RAM is the bare minimum for Windows 11. It'll multitask, but it won't love it.

Performance Percentiles

CPU 1.5
GPU 72.2
RAM 13.6
Ports 21.9
Screen 80
Portability 89.5
Storage 17.1
User Sentiment 47.9
Reliability 80.3
Social Proof 92.5

Specifications

Full Specifications

Processor

CPU 1.2 GHz core_i5
Cores 2
Frequency 1.2 GHz

Graphics

GPU Intel HD Graphics 620
Type Integrated
VRAM 8 GB
VRAM Type GDDR6

Memory & Storage

RAM 8 GB
RAM Generation LPDDR4
Storage 256 GB
Storage Type SSD

Display

Size 13.5"
Resolution 2256x1504
Panel IPS

Connectivity

USB Ports 1
HDMI Mini DisplayPort
Wi-Fi Wi-Fi 5
Bluetooth Bluetooth 4.0

Physical

Weight 1.5 kg / 3.4 lbs
OS Windows 10 Home

vs Competition

Stacked against something like the ASUS Zenbook UX3407QA or the HP OmniBook X Flip, the Surface gets demolished on raw CPU power and battery life. Those newer machines run circles around this old i5. The Lenovo Yoga Book 9i offers a wild dual-screen setup that makes the Surface feel conventional. Even Apple's MacBook Pro, while pricier, will outlast this thing by years in both performance and software support. The Surface's only real win here is its refurbished price tag and that lovely 3:2 display, which is still a standout for reading and documents.

Spec Microsoft Surface Laptop 13.5" 3 Apple MacBook Pro M5 Lenovo Legion Pro 7i Gen 10 MSI Prestige PRE13EVOA2088 ASUS Zenbook UX3405CA-U9321TB Acer Predator Helios Neo PHN16-73-95G8
CPU 1.2 GHz core_i5 Apple M5 Intel Core Ultra 9 275HX Intel Core Ultra 7 258V Intel Core Ultra 9 285H Intel Core Ultra 9 275HX
RAM (GB) 8 16 64 32 32 32
Storage (GB) 256 1024 2048 1000 1000 1024
Screen 13.5" 2256x1504 14.2" 3024x1964 16" 2560x1600 13.3" 2880x1800 14" 1920x1200 16" 2560x1600
GPU AMD Intel HD Graphics 620 Apple (10-Core) NVIDIA GeForce RTX 5090 Intel Arc Graphics Intel Arc Graphics NVIDIA GeForce RTX 5070
OS Windows 10 Home macOS Windows 11 Pro Windows 11 Home Windows 11 Home Windows 11 Home
Weight (kg) 1.5 1.5 4.9 1 1.3 2.7
Battery (Wh) - 72 - - 75 90
Compare Compare Compare Compare Compare
Product CPUGPURAMPortsScreenPortabilityStorageUser SentimentReliabilitySocial Proof
Microsoft Surface Laptop 13.5" 3 1.572.213.621.98089.517.147.980.392.5
Apple MacBook Pro M5 Compare 80.771.251.987.599.271.880.379.197.298.9
Lenovo Legion Pro 7i Gen 10 Compare 96.291.198.899.895.36.897.494.880.385.9
MSI Prestige PRE13EVOA2088 Compare 63.563.280.980.591.296.172.494.859.686
ASUS Zenbook UX3405CA-U9321TB Compare 88.565.990.863.58186.461.994.859.698.2
Acer Predator Helios Neo PHN16-73-95G8 Compare 96.291.990.199.991.79.480.394.89.981.7

Price

Value & Pricing

Pricing for this renewed model is all over the map, with a wild spread from $230 to over $4400. The sweet spot is obviously at the low end. If you can snag one around the $300 mark, the build quality and screen alone almost justify the purchase. Just know that you're buying a pretty chassis with a very dated engine. At the higher end of that price range, you're getting absolutely fleeced. For anything over $500, walk away and buy something with a modern chip.

From CA$548 1 offer across 1 retailer
Amazon.ca 1 offer From CA$548

Price History

CA$350 CA$400 CA$450 CA$500 CA$550 CA$600 Jun 4Jul 5 CA$548

Read more

Overview

The Surface Laptop 3 is a head-turner. That matte black aluminum chassis feels premium, the 3:2 touchscreen is sharp and bright, and at under three pounds it's an easy carry. For everyday office work, browsing, and streaming, this refurbished unit still has plenty of charm. But you need to know what you're getting into. The dual-core i5 inside this thing is ancient by modern standards, and the 8GB of RAM is soldered tight. This is a gorgeous machine for light work, not a powerhouse.

Common Questions

Q: Can this laptop handle gaming or creative work?

Not really. The integrated Intel HD 620 graphics and slow dual-core CPU push gaming performance to an 8 out of 100 in our tests, so it's strictly for very light, older titles. Video editing or 3D modeling will be a painful experience.

Q: Is the RAM or storage upgradeable?

No. The 8GB of LPDDR4 RAM is soldered to the motherboard, and while the SSD is technically replaceable, it's a difficult process not meant for casual users. What you buy is what you're stuck with.

Q: How is the battery life on a refurbished unit?

It's a gamble. While Microsoft claims up to 11.5 hours, many owners of these renewed models report getting only 2 to 3 hours of real-world use, likely due to battery wear on pre-owned units.

Who Should Skip This

Anyone who needs reliable all-day battery life should skip this. Multiple owners report getting just a couple of hours on a charge, which kills the portability. Power users who multitask heavily or run demanding software should also steer clear because that 1st-percentile CPU and non-upgradeable 8GB of RAM will bottleneck you immediately.

Verdict

This is a laptop for someone who values looks and feel above all else and only needs to do the basics. If your daily grind is email, web apps, and Microsoft Office, and you find a clean unit for a low price, it's a stylish little workhorse. But if you ever edit video, compile code, or keep more than a dozen browser tabs open, this machine will frustrate you fast. The battery life complaints from owners are also a serious red flag for anyone who needs to work untethered.

Usage Scores

Overall (49.7)AI/LLM (17.4)Gaming (8)Portability (70.2)Creator (22.8)Student (59)Business (61.7)Developer (38.9)Entertainment (59.5)

Other Configurations5

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