Dell OptiPlex 9020 Black
CPU Intel Core i7-4770
RAM 16 GB
Storage 512 GB
GPU Intel HD Graphics 4600
form factor sff
OS Windows 10 Pro
56 Overall Score
Price CA$416
Snapshot
Pros & Cons
Pros
- Strong port selection (85th percentile) 85th
- Strong social proof (81st percentile) 81st
- Strong reliability (70th percentile) 70th
Cons
- Below average gpu (12th percentile)
- Below average cpu (13th percentile)
- Below average storage (32nd percentile)
- Below average ram (33rd percentile)
What owners think
How owner sentiment changed over time
ExclusiveBased on when customers actually wrote their reviews - so you can see whether early praise held up.
Owner sentiment has held steady over time
78/100Our AI sentiment read
- Q1 202682/100
Buyers praise the Optiplex 9020's speed, SSD, and value as a budget gaming or work PC, with a few noting shipping concerns.
- Good performance and speed, especially for video encoding and gaming (with GPU).
- Great value as a budget gaming PC with SSD, RAM, and compatibility.
- Excellent customer service from vendor, helpful with setup issues.
- Shipping was unreliable for one buyer, though product itself was fine.
- Q2 202082/100
Buyers found this a good base for projects, praising customer service and value. Some concerns were raised about shipping packaging and limited internal storage expansion.
- Great value and ready for business or budget gaming use.
- Excellent customer service and quality refurbished merchandise.
- Good base, but needs GPU/PSU upgrades and has limited storage bays.
- Shipping packaging iffy; would consider another reseller.
Based on 19 dated customer reviews, grouped by calendar quarter. Period analysis is in English.
The proof
Performance
Specifications
Full Specifications
Processor
| CPU | Intel Core i7-4770 |
| Cores | 4 |
| Frequency | 3.4 GHz |
| L3 Cache | 8 MB |
Graphics
| GPU | Intel HD Graphics 4600 |
| Type | Integrated |
Memory & Storage
| RAM | 16 GB |
| RAM Generation | DDR3 |
| Storage | 512 GB |
| Storage Type | SSD |
Build
| Form Factor | sff |
| Weight | 6.0 kg / 13.2 lbs |
Connectivity
| USB Ports | 10 |
| DisplayPort | 2 Display Ports |
| Wi-Fi | IEEE 802.11n |
| Bluetooth | Yes |
| Ethernet | Gigabit Ethernet |
System
| OS | Windows 10 Pro |
vs Competition
| Spec | Dell OptiPlex 9020 | Lenovo Legion Tower 5i 90YA003GUS | Apple Mac mini M4 Pro | HP OmniDesk M02-0144 | ASUS NUC 14 Pro | Minisforum DeskMini UM880 Plus |
|---|---|---|---|---|---|---|
| CPU | Intel Core i7-4770 | Intel Core Ultra 7 265F | Apple M4 Pro | AMD Ryzen 7 8700G | Intel Core Ultra 7 | AMD Ryzen 7 255 |
| RAM (GB) | 16 | 32 | 24 | 32 | 32 | 32 |
| Storage (GB) | 512 | 1000 | 512 | 2048 | 3072 | 1024 |
| GPU | Intel HD Graphics 4600 | NVIDIA GeForce RTX 5060 Ti | Apple M4 Pro 16-core | AMD Radeon 780M | Intel Arc Graphics | AMD Radeon 780M |
| Form Factor | sff | mid-tower | mini | mid-tower | mini | mini |
| Psu W | - | 500 | 155 | 280 | 120 | 120 |
| OS | Windows 10 Pro | Windows 11 Home | macOS | Windows 11 Home | Windows 11 Pro | Windows |
| Compare | Compare | Compare | Compare | Compare |
| Product | CPU | GPU | RAM | Ports | Storage | User Sentiment | Reliability | Social Proof |
|---|---|---|---|---|---|---|---|---|
| Dell OptiPlex 9020 | 13.1 | 12.3 | 32.8 | 84.9 | 32.4 | 53 | 70.1 | 81.1 |
| Lenovo Legion Tower 5i 90YA003GUS Compare | 87.4 | 74.6 | 83 | 94.2 | 65.1 | 94.7 | 70.1 | 99.9 |
| Apple Mac mini M4 Pro Compare | 77.4 | 63.5 | 53.5 | 96.7 | 32.4 | 98.2 | 99.3 | 99.6 |
| HP OmniDesk M02-0144 Compare | 71 | 58.4 | 79.5 | 99.4 | 85.2 | 88.6 | 70.1 | 89.9 |
| ASUS NUC 14 Pro Compare | 57.3 | 56.1 | 83 | 98.3 | 95.8 | 26.7 | 37.4 | 87.3 |
| Minisforum DeskMini UM880 Plus Compare | 64.6 | 58.4 | 83 | 80.3 | 58.5 | 88.6 | 11.7 | 95.4 |
Price
Value & Pricing
From CA$416
Newegg.ca 1 offer From CA$416
Price History
Usage Scores
A full written review is coming soon. The specs, scores, prices and charts above are always up to date.
Other Configurations32
OptiPlex 9020Intel Core i7-47708GB1536GBBlack/SilverCA$254OptiPlex 9020Intel Core i5-457016GB512GBBlack/SilverCA$341OptiPlex 9020Intel Core i5-4570T8GB256GBBlackCA$368OptiPlex 9020Intel Core i7-4785T8GB500GBBlackCA$392OptiPlex 90203.40GHz8GB1000GBBlackCA$498OptiPlex 9020Intel Core i5-457016GB1000GBBlack/SilverCA$845OptiPlex 9020Intel Core i5-457016GB128GBBlack/SilverCA$845OptiPlex 9020Intel Core i7-47708GB128GBBlack/SilverCA$863OptiPlex 9020Intel Core i5-45708GB1128GBBlack/SilverCA$873
Show all 32 configurations
OptiPlex 9020Intel Core i5-45708GB256GBBlack/SilverCA$882OptiPlex 9020Intel Core i5-45708GB1536GBBlack/SilverCA$966OptiPlex 9020Intel Core i5-457016GB2304GBBlack/SilverCA$984OptiPlex 9020Intel Core i7-477016GB256GBBlack/SilverCA$994OptiPlex 9020Intel Core i732GB1000GBBlackOptiPlex 9020Intel Core i7-477032GB2256GBBlack/SilverOptiPlex 902064 bit Quad-Core Processor32GB500GBBlackOptiPlex 9020Intel Core i78GB128GBBlackOptiPlex 9020Intel Core i7-477032GB3000GBBlack/SilverOptiPlex 90203.6GHz32GB1000GBBlackOptiPlex 9020Intel Core i716GBOptiPlex 90203.40GHz16GB1TBBlackOptiPlex 9020Intel Core i5-457032GB1000GBBlack/SilverOptiPlex 9020Intel Core i7-477032GB1512GBBlack/SilverOptiPlex 90203.2GHz8GB240GBBlackOptiPlex 9020Intel Core i5-457032GB256GBBlack/SilverOptiPlex 9020Intel Core i5 457016GB1TBBlackOptiPlex 90203.6GHz8GB500GBBlackOptiPlex 90203.0 GHz16GB256GBBlackOptiPlex 90203.2GHz4GB1000GBBlackOptiPlex 9020Intel Core i7-477032GB128GBBlack/SilverOptiPlex 9020Intel Core i7-477032GB480GBBlackOptiPlex 9020Core i58GB500GB
